Spicer's policy is to continue
our tradition as a valuable and keenly competitive supplier of after-market
products to an ever increasing number of customers in driveline
and hydraulic products.
We are highly focused on customer service
and to that end have established
new branches across Australia as well as licensed authorised outlets,
to provide customer service and support in every mainland state
and major regional centre.
From the 1940's
From it's beginnings in Burwood Victoria, Hardy Spicer began operating
as a specialist in driveline components to service the automotive
industry. We expanded our capabilities over the years and also incorporated
hydraulics products to compliment the services required by our growing
compliment of customers.
The company was incorporated in Victoria in January 1949 and became
of the well known Repco Group in the 1950s.
the Corporate Minded
In 1983, Hardy Spicer became a division of Repco Universal Joints,
and changed its name to Repco Universal Drivelines. Acquired by
BTR Engineering in June 1987, we later operated under the name Unidrive
Pty Ltd. In 1988, a joint venture was formed by BTR Nylex, GKN Industries
(UK) and NTN of Japan, which acquired the entire manufacturing division
of Repco Universal Drivelines. Early in 2000 BTR sold its interest
to GKN and NTN. In April 2002 Hardy Spicer was purchased by HS Company
P/L a 100% Australian owned company.
At Hardy Spicer we're well aware that without our customers we would
not exist, and we work hard to forge meaningful relationships for
mutual benefit. We appreciate that our ongoing business is due to
our ability to provide a valuable service to customers. Certainly
it is something we'll never lose sight of.
The industries we service are very diverse and wide and cover areas
such as automotive (both passenger and heavy transport), industrial
(including machinery in a multitude of applications including paper
mills), mining (from heavy vehicles to drilling etc equipment) and
agricultural (including products that transfer power to various
Our Strength is our People
As Australia's only national specialist business solely operating
in driveshaft and hydraulic products and services, customers will
find that our people are highly trained individuals who are well
qualified in their particular fields. Every Hardy Spicer branch
is a business unit devoted to servicing the needs of customers in
their particular region, with a number of branches providing on-site
Hardy Spicer's accelerated growth over recent years has placed
high demands on inventory management. As part of our commitment and
focus on customer service Hardy Spicer has implemented an Inventory
Management System called MICQ-IF to ensure all our
branches have the right stock at the right time to service customer
needs. Follow this case study
link to read more on how MICQ-IF, "inventory management that
delivers", is achieving the right balance in stock control.
Hardy Spicer is continually striving to expand its branch network
and authorised service centres for easier access and facilities.
Quality Customer Service
a business we understand that customers demand the best quality
products and services from their suppliers and manufacturers, and
we work hard to not only meet, but to exceed those expectations.
of service is a key element that ensures our customers continue
towards Hardy Spicer as a reputable source for product, service
and repairs. We implement continuous training programs to ensure
our staff are proficient in all aspects, and are able to deliver
the high quality service our customers have come to expect.
Spicer is driven by an integrated quality assurance system and has
certified in accordance with the AS/NZS ISO 9001:2015 Quality Assurance Standard.
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